FREQUENTLY ASKED QUESTIONS
WHAT ARE LOCATION TRAVEL FEES?
Depending on exactly where you want your photographs done travel fees will vary. Any shoot over 30 miles away from me will be charged 54.5 cents a mile.
WHAT HAPPENS IF I AM RUNNING LATE?
The session has a start time for a reason. It is important that you arrive up to 5 minutes early incase there is traffic, accidents, etc. The session will still start at your start time. I do have other client’s sessions or personal things I also have to attend to.
WHAT HAPPENS IF IT RAINS?
If the weather is crazy/I am sick/etc, we can reschedule, no problem!
HOW + WHEN WILL I RECEIVE THE FILES?
You will receive the edited images within 1 week of your session. You will receive all of the files via PASS Gallery which is an easy + free service. You then can send them to print, forward to your friends + family, and post online! ! Make sure to save + backup your images.
HOW LONG DO YOU STORE OUR IMAGES?
I clean out my client files every 3 months and cannot guarantee that I will backup the images for you, so be sure to download the images and create your own backups. I do not store the raw files for more than 2 months.
DO I GET TO SELECT MY IMAGES?
No, part of my job is making the image selects and choosing the most flattering photographs. The images I do not deliver are either repeats, blurry, or out of focus, shots of you blinking or mid-sentence speaking.
WILL YOU RETOUCH (PHOTOSHOP) HOW I LOOK?
No, I do not retouch or alter my client’s appearance. If this is something you want, there is an easy solution and that would be to outsource my final images to an editor of your choice.
WHAT IF WE DON’T WANT THE PHOTOS USED ON YOUR WEBSITE OR SOCIAL MEDIA?
Please just let me know if you do not want your photos shared on these platforms. The sole way I market my photography services (and how you found me!) is the internet and I rely on sharing my photography to bring in customers. But I still understand if you do not want your photos on the internet.
I will share an online gallery with you through Pass Galleries. It should be easy to download your photos from, to share with friends or family and also you can buy prints. (But you can buy prints from anywhere!)
HOW DO I RECEIVE MY IMAGES?